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JOLLIBUS PRIVACY POLICY

JOLLIBUS (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and families. This Privacy Policy explains how we collect, use, and safeguard personal information, including information related to SMS communications.

Information We Collect

We may collect personal information including, but not limited to:

  • Parent or guardian name

  • Email address

  • Phone number

  • City or service area

  • Transportation-related details necessary to provide services

Information is collected when you contact us, submit forms, request services, or communicate with us.​​

How We Use Information

We use personal information solely to:

  • Provide transportation services

  • Respond to customer inquiries

  • Send service-related notifications (including pickup and drop-off confirmations)

  • Communicate scheduling or service updates

We do not use personal information for marketing without consent.​

Data Sharing

  • Customer data is not shared with third parties for promotional or marketing purposes.

  • Mobile opt-in information and consent are never shared with any third parties for any purpose.

  • Any information sharing referenced elsewhere in this policy explicitly excludes mobile opt-in data.

Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.

Children’s Privacy

JOLLIBUS services are arranged by parents or legal guardians. We do not knowingly collect personal information directly from children without parental consent.

Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on our website.

Messaging Terms and Conditions

 By providing your phone number and agreeing to receive text messages, you consent to receive transactional and informational SMS messages from JOLLIBUS at (833)565-5428. These messages may include account notifications, customer care communications, scheduling updates, and service-related notifications. Consent to receive messages is not a condition of purchase. Message frequency varies based on customer interaction and service needs. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at (833)565-5428 or info@jollibus.com. Mobile opt-in information is never shared with third parties.​

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